Terms & Conditions

This website is operated by Eriskay Candles.  Throughout the site, together with the documents referred to on it, the terms 'we', 'us' and 'our' refer to Eriskay Candles.  Before ordering any products from our site, please read  these terms thoroughly prior to making a purchase.  By visiting and making a purchase via our site, you agree to these terms and conditions and policies as stated.

Any such changes to our store are also subject to our terms and conditions.  We reserve the right to make changes/update these terms and conditions and in doing so will post updates to our website.

1. Use of online store by using and/or purchasing products form our website, you confirm the following is true:

    *  You are at least 18 years old

    *  You may not use are products for un-authorised use

    *  You may legally enter into a binding contract

2. General conditions

    *  You agree to the polices and terms set out throughout this website

    *  We reserve the right to refuse our services to anyone

    *  Purchases made through this site are at your own risk

    *  Prices for products purchased are subject to change without notice

    *  Products will become the property of the purchaser on receipt of full payment

    *  Descriptions of products and pricing are subject to change without notice

    *  You agree to provide correct account payment information on purchasing products

    *  Information provided by yourself, is governed by our privacy policy

    *  It is your responsibility to keep updated with changes to our website and policies

    *  You accept that communication between us and you, will be electronic

3. Liability

    *  We confirm that all of the  products on our website are satisfactory for the use of purpose described

4. Import Duty

    *  Any products subject to import taxes or any fees incurred for products delivered outside of the UK, will be met directly by the purchaser and not Eriskay Candles.  For further information on fees, please contact your local customs office.

REFUNDS POLICY

You have a right to cancel your order within 14 days of delivery. Please contact info@eriskaycandles.com for further information.

We work hard to ensure your product reaches you in perfect condition however, should you receive a faulty or damaged product, please contact us at the email address shown in the contact area .  Products returned by you due to defect, will be refunded at the full price.  Prior to any refund, photographic evidence of any defect is requested.

Once we receive your product back and following examination, we will notify you of your refund via email.  You will be refunded (at your request) to the original form of payment as soon as possible however this will be within 30 days of the confirmation refund email which will include postage costs however, you will be liable for posting costs to return the product.

Vegan Friendly.jpg
Not tested on animal logo.jpg
2-sustainable.png
Soy free logo.jpg